* FREE WEBINAR FROM SUBSCRIPTION INSIDER *

Payment Teardown: Unlock Revenue You Didn’t Know You Lost


Discover the keys to unlocking retention and loyalty in your subscription-based business.  

Discover practical tips and valuable insights from industry leaders Mary Rossberg from Recurly, Emily from The Guardian, and Taylor from Alaska Airlines as they explore the importance of retention and loyalty in their respective companies.

Gain actionable strategies for optimizing onboarding processes, implementing effective personalization techniques, and creating vibrant subscriber communities. Learn how to balance short-term tactics with long-term loyalty building, leverage benchmarking and experimentation to drive growth, and prioritize reliability and quality in your product or service offerings. Plus, explore the ethical considerations of data usage and the importance of transparent communication with customers.

 

Get instant access to this on-demand case study.
When you register you will have instant access to key learnings, including:

  • Why Mission and Quality Matter: Upholding a strong mission and delivering high-quality products or services is fundamental for fostering loyalty and retention.

  • Engaging Your Community: Building a sense of community among subscribers enhances loyalty. Encourage interactions and connections among your audience.

  • Ethical Data Handling: Transparent and ethical data usage builds trust with customers. Clearly communicate how data is collected and utilized.

  • Balancing Personalization: Personalization improves the subscriber experience, but it's essential to balance it with respecting individual preferences to avoid over-customization.

  • How Reliability Builds Trust: Reliability in product performance or content delivery is key to retaining subscribers. Consistency fosters trust and loyalty.

  • Experimenting and Benchmarking: Continuously experiment with retention strategies and benchmark against industry best practices to refine and optimize your approach over time. 

 

Don't miss out on this opportunity to learn from leaders in the subscription industry. Register now to access the on-demand webinar and take your retention and loyalty strategies to the next level!
 

Who Should Attend? 

This on-demand webinar is a must for any subscription executive who wants to understand the issues of retention and subscriber loyalty to improve retention! 

 
Don't miss out! Register today.

 

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OUR SUBSCRIPTION EXPERTS

Vijay Menon, founder/CEO of Butter Payments - where churn ends.

A decade ago, Microsoft, Dropbox and Scribd were all losing millions a year to subscriptions that were being “accidentally” canceled. Vijay's work shoring up the financial backend helped his previous employers retain millions they otherwise would have lost. In the process of solving this problem, he developed the world’s leading core technology around payment authorization and recovery. On this premise, Menon started Butter Payments.

Butter is a payments platform laser-focused on ensuring that legitimate payments don’t accidentally fail, rescuing the 5% of total subscribers that silently churn every year. This delivers millions of dollars in found revenue every year for our customers and ensures their end-users continue to get the products and services they want.

Vijay is also a TED Speaker and author of A Brown Man in Russia.

Kathy Greenler Sexton, CEO, Subscription Insider

Kathy Greenler Sexton is the CEO of Subscription Insider and a recognized expert in subscription business models, market strategy, brand development, and information products. Subscription Insider is an information company focused on delivering news and insight for growing profitable subscription businesses. Learn more at www.subscriptioninsider.com and www.subscriptionshow.com